More India IP Communications Stories

Call Genie Inc., a provider of mobile search and advertising solutions, today announced the company has signed a ten year contract with TATA Consultancy Services in India to support a Southeast Asian telecommunications company, for deploying Call Genie's (News - Alert) CG InteractAgent and CG OpenAgent Search software.

 

The name of the telecommunications company is yet to be disclosed.

 

Tata Consultancy Services (News - Alert) has been providing a wide range of IT services, outsourcing and business solutions. As per the terms of this agreement, TATA Consultancy Services has agreed to manage the overall engagement including the initial deployment of Call Genie's solution and other day-to-day and long-term in-region maintenance.

 

Call Genie’s CG Interact (News - Alert) Product Line offers its customers the ability to deliver automated or operator assisted voice enabled solutions, mobile data search and delivery of information to phones from web sites. The company’s OpenAgent Search product leverages the Call Genie Open Integration Framework (OIF (News - Alert)) and offers a agent workstation with a flexible interface to a broad range of information.

 

Call Genie’s software will allow operators to efficiently search and access directory listing information for over 35 million subscriber lines.

 

"We are proud to have been selected by one of the world's largest telecommunications companies to provide its next generation workstation and local search solution," said Mike Durance (News - Alert), chief executive officer at Call Genie.

 

"Further, TATA has vast experience within the region and we are excited to work with them to deploy and maintain this local search and advertising solution," added Durance.

 

The Company's ten year contract is basically to support Call Genie on implementation, license and ongoing maintenance.